Privacy Policy

1. Who We Are

This Privacy Policy applies to Soledad Epoxy Flooring & Concrete Polishing ("we," "us," or "our"), a concrete flooring contractor located at 241 Kidder St, Soledad, CA 93960. We operate the website at soledadepoxyflooringandconcretepolishing.com (the "Site").

If you have questions about this policy, contact us at projects@soledadepoxyflooringandconcretepolishing.com or by phone at (831) 315-4388.

2. Information We Collect

a. Information You Provide

When you fill out our contact or estimate request form, we collect the information you submit, which may include your name, phone number, email address, physical address, and a description of your project. We only collect information you choose to give us.

b. Information Collected Automatically

Like most websites, our Site may collect certain technical information automatically when you visit, including your IP address, browser type, the pages you view, the time and date of your visit, and referring URLs. This information is collected through standard server logs and third-party analytics services.

c. Cookies and Tracking Technologies

Our Site may use cookies - small text files stored on your device - and similar tracking technologies. Cookies help us understand how visitors use the Site and improve its performance. You can control cookie settings through your browser. Disabling cookies may affect some features of the Site.

We may use third-party services such as Google Analytics to collect and analyze usage data. These services have their own privacy policies that govern how they handle your information.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and other inquiries
• Schedule on-site visits and follow up on project details
• Communicate with you about services you have requested
• Improve our website content and user experience
• Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who help us operate the Site or communicate with customers (for example, our contact form provider). These vendors are contractually required to protect your information and use it only for the services they provide to us.
• Legal requirements: We may disclose information when required by law, court order, or other legal process, or to protect the rights and safety of our business, customers, or the public.
• Business transfers: If our business is sold or transferred, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy - typically for the duration of our business relationship with you plus a reasonable period afterward. If you request that we delete your information, we will do so unless we are required by law to retain it.

6. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• The right to know what personal information we have collected about you
• The right to request a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain data uses

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at projects@soledadepoxyflooringandconcretepolishing.com.

7. Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children

Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or if you want to exercise your rights, reach us at: